KEY GLOBAL PARTNERS
Net-A-Porter / Moda Operandi / Harrods / Selfridges / Ounass / FWRD / Revolve / NORDSTROM / KITH / Browns Fashion / SSENSE / Aïshti / Elyse Walker / Shopbop / Bergdorf Goodman / Bloomingdales USA and UAE / END / Holt Renfrew / Beymen / David Jones / The Iconic / INCU / The New Trend / SKP / Harvey Nichols Dubai, Riyadh and Kuwait / Zalando / Kirna Zabête / Lane Crawford / The Frankie Shop / Level Shoes / LN-CC

CATEGORY
READY-TO-WEAR, FOOTWEAR, HANDBAGS, SWIMWEAR, EYEWEAR

FLAGSHIPS
FIVE

PARTNERED SINCE
2017

Privacy Policy

Last updated: 22/06/2026

Del Rainbow respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, submit an enquiry form, or communicate with us.

1. Information we collect

We may collect personal information when you complete a form on our website, contact us directly, or otherwise interact with us.

This may include:

  • Your first name and last name
  • Email address
  • Phone number
  • Business or brand information
  • Business location and market information
  • Details about your business model, revenue range, sales channels, partners, goals and challenges
  • Any additional information you choose to provide through our forms or communications

We only collect information that is reasonably necessary for us to respond to your enquiry, assess whether our services are suitable, and provide consulting-related communications.

2. How we collect information

We collect information directly from you when you:

  • Submit a form on our website
  • Contact us by email or other communication channels
  • Provide information during a consultation or enquiry process

We may also collect limited technical information through website tools, such as browser type, device information, pages visited, and form submission activity.

3. Saved form progress

Our website may use browser storage, such as localStorage, to temporarily save your progress when completing a form.

This allows you to close the popup or leave the form and return to it later without losing the information you have already entered.

The saved form draft:

  • Is stored locally in your own browser
  • Is not submitted to us unless you complete and submit the form
  • Is used only to help you continue completing the form
  • Is automatically cleared after successful submission
  • Is set to expire after approximately 7 days

You can also remove this saved draft by clearing your browser storage or site data.

4. Cookies and similar technologies

Our website may use cookies, localStorage or similar browser-based technologies to support website functionality, improve user experience and help forms work correctly.

These technologies may be used to:

  • Save form progress temporarily
  • Remember certain website interactions
  • Support website performance and functionality
  • Help us understand how visitors use the website, where analytics tools are enabled

We do not use saved form progress for advertising or tracking purposes.

5. How we use your information

We may use your personal information to:

  • Respond to your enquiry
  • Review your suitability for consulting services
  • Communicate with you about your business, brand or enquiry
  • Provide information about our services
  • Manage internal records and administration
  • Improve our website, forms and enquiry process
  • Comply with legal or regulatory obligations

We do not sell your personal information.

6. Disclosure of information

We may disclose your information to trusted service providers who help us operate our website, manage enquiries and provide services.

These may include:

  • Website hosting providers
  • Form and website platforms, including WordPress and Elementor
  • Google services, including Google Sheets or Google Workspace
  • Email and communication providers
  • Professional advisers where required

We only share information where it is necessary for business, administrative, technical or legal purposes.

7. Overseas services and storage

Some of the tools and service providers we use may store or process information outside Australia.

Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy obligations.

8. Security of your information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no method of online transmission or electronic storage is completely secure. You should avoid submitting highly sensitive information through website forms unless specifically requested.

9. How long we keep your information

We retain personal information for as long as reasonably necessary to manage your enquiry, provide services, maintain business records, and comply with legal obligations.

Form draft data saved in your browser is temporary and is intended to expire after approximately 7 days or be cleared after successful form submission.

10. Accessing or correcting your information

You may request access to the personal information we hold about you, or ask us to correct it if it is inaccurate, incomplete or out of date.

To make a request, please contact us using the details below.

11. Requesting deletion of your information

You may contact us to request deletion of your personal information.

We will consider your request and take reasonable steps to delete or de-identify your information, unless we are required to keep it for legal, administrative or legitimate business reasons.

12. Contact us

For privacy questions, access requests, correction requests or deletion requests, please contact:

Del Rainbow
Email: hi@delrainbow.com

13. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised “Last updated” date.

All responses will remain confidential and will help us better understand your business objectives, challenges and opportunities.

 

Don’t worry, if you need to exit/go back, your responses will be saved